1. Stop telling him to close the thread, if he feels it's resolved, or a staff member feels it's dealt with, it will be closed
2. Don't post that you don't know the answer, it's literally the most useless thing ever
3. You solved nothing, don't expect the staff to love you for it .___.
- In response to this: "Solved by 30001068 (yw staff crew)"
As for the original complaint; ban appeals is where you need to post with regards to your ban.
As for the email - you should be able to remember it yourself